A comprehensive web portal will be provided for the client’s customer care and the backend team. This portal will enable the team to efficiently access and retrieve essential reports, including the Daily Sales Report, which outlines transaction activities and sales figures for each day per telcos per denomination; the General Report, which provides a summary of the number of EPIN sold per day per telcos; and the PIN Voucher Tracking system that allows for the retrieval of the lost EPIN.
By utilizing this portal, the customer care team will be equipped with the necessary tools to enhance reporting accuracy and improve customer service efficiency.